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Open Enrollment Participant Process - Adaptive

Updated at January 31st, 2023

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To Begin the Enrollment Process, log in to your isolved account and click on the 3 bars in the upper left of the screen.


On the next screen, click on the heart icon and then "Benefit Enrollment"


If you are eligible for Benefits Enrollment, you should see an announcement page that details your current Enrollment window.  Select the Start button to begin.


If you need to add any Beneficiaries or Dependents, select the "Beneficiaries and Dependents" option and then either the "Add Beneficiary" or "Add Dependent" button on the screen.  You can also edit existing Contacts on this screen as well.


As you add Contacts, make sure to include the proper Relationship and indicate if they are a Dependent, Beneficiary, or both.


Make sure to scroll down and select the "Save" button after adding or editing each Contact.


If your benefit plans include rates based on Tobacco use, you may see a "Tobacco Use Affidavit" screen.  Select any tobacco users or leave blank and select either the "Next" or "Start Wizard" button.


The enrollment tool will begin to navigate through the different Benefit Types.  If there are multiple plans under a Benefit Type (such as Medical), you will see a cost comparison screen before making an election. Select Next after you have a chance to review.


Click the "Select" button next to the plan you wish to enroll in.


On the next screen, you can select the coverage code.  Notice that the costs per pay will display as you select a coverage code.


If a coverage code requires a certain number or type of dependents, you will receive an alert if you try to proceed without adding the dependents to the plan.  


Select the box next to the Dependents that you wish to add to the Benefit.  Click "Select Plan" when finished.



Should you wish to waive coverage for a benefit type, select the "Waive" box and click "Next".

On the next screen, you may use the drop down to select the Waive reason. 


Certain benefit plans, such as Voluntary Life, might contain benefit amount options versus coverage codes. You will choose the requested coverage amount using the drop down option on the screen.


For benefit plans that require Beneficiaries, you will select the box next to the appropriate names and then assign a percent to each record.  Note that the total amount must equal 100% across Beneficiaries.


Once you have completed your benefit elections, you can review your plans on the Cost Comparison and Review screens.



Although the "Review" screen indicates that Tasks are completed, you still must submit your elections in order to finish the enrollment process.  Select "Next".


If you are satisfied with your elections, click "Submit Benefits"

A final alert will appear.  Select "Yes" to confirm that you wish to submit your elections.


You are finished when you see the screen below and your "Status" under your name shows as "Completed".  Should you wish to download a summary of your elections, you can select the Download button at the bottom of the screen.  At this point, you can navigate out of Benefits Enrollment by selecting the Home icon or the 3 bars in the upper left of the screen.


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