Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
Jack

Jack Hauck

jhauck@employdrive.com

0

Article
Last Month

Jack articles

All Categories
  • All Categories
  • Employee Self Service
  • Payroll
  • Benefits and HR
  • Tax
  • Integrations
  • Reporting
  • Other Resources

Share & Perform: Accessing Reviews

Published October 27th, 2023 by Jack Hauck

Upon reading this article you will be able to successfully navigate to and complete your Performance Review in the Share and Perform platform. 1.Login to your self-service account here: https://employdrive.myisolved.com/cloudservice/home. 2. Select “Share and Perform” from the Talent Management tile. 3. Click on the “Actions” tab to navigate to your

579 Views 1 min

Update Social Security Number

Published October 6th, 2021 by Jack Hauck

1. In the event an employee's SSN was entered incorrectly you will need to navigate to the Employee Management > Employee Maintenance > General screen in iSolved. 2. Select "SSN" from the drop down list in ID Type field (1). 3.Once a type is selected the Update SSN field will unlock. Enter new value in this field (2). 4.Click Save (3) for chan

1236 Views 1 min

Adaptive Employee Experience: Accessing Year-End Forms

Published January 26th, 2024 by Jack Hauck

1 Login to your account at https://employdrive.myisolved.com/cloudservice/home 2. Select “Pay & Tax”  from the left hand navigation bar.    3. Select “Year-end Tax Forms”  in the subfolder.   4. Click “W-2” or “1099” to download your form.   

618 Views 1 min

Employee Request Time Off

Published November 24th, 2021 by Jack Hauck

The purpose of this article is to outline how employees may request time off in isolved.  This process only applies if your organization uses Absence Policies in isolved.   1. Navigate to the Employee Self-Service > Employee Calendar 2. Select the Request Time Off button 3. Complete the required fields signaled by the * 4.Select Save Saving the t

1622 Views 1 min

Employee Self Service (ESS) Activation - Classic ESS

Published February 24th, 2022 by Jack Hauck

The purpose of this article is to walk through the Employee Self Service (ESS) Activation process for the classic version of isolved. Initial Email Your employer will initiate a system-generated email to you upon the activation. This email is from a no-reply email address. You must click on the link provided in the email. Your email address is your

6672 Views 1 min

Managing Client Users & Contact Types

Published March 8th, 2023 by Jack Hauck

The purpose of this article is to assist with managing isolved Client Users (administrators) and Company Contacts.  At a minimum, Employdrive recommends auditing your client user accounts on a quarterly basis. To do so follow these quick steps: 1. Navigate to your Reporting > Client Reports screen in isolved and generate the Client User Detail Re

1450 Views 1 min

Approving & Committing Expenses - Client User

Published November 16th, 2023 by Jack Hauck

The purpose of this article is to assist client user (admins) with approving and paying out expenses submitted by their staff.   Approving Expenses     1.Log into your admin account by going to  https://employdrive.myisolved.com .     2. Navigate to Client Management > Expense Management > Expense Dashboard.      3. On the dashboard select the

490 Views 1 min

New Job Titles

Published October 27th, 2021 by Jack Hauck

After reading this article you will be able to create new job titles and assign them to your employees. Begin by following the steps below:   1. Navigate to the Client Management > Job > Jobs screen in iSolved. 2. Click "Add New". 3. Enter information for Job Code (this is the only required field) and all other desired fields. 4. Hit Save.  

702 Views 1 min

New Hire Onboarding

Published July 24th, 2023 by Jack Hauck

The purpose of this article is to provide a high level overview of launching a new hire's onboarding portal in isolved all the way through activating their employee profile.   Initiate Onboarding   1 Navigate to the Employee Admin Tools  >> Employee Administration >> Pending Employees screen within isolved. 2. Select the “Initiate Onboar

1012 Views 1 min

Submitting Expenses

Published November 8th, 2023 by Jack Hauck

This article will assist employees with submitting expenses for approval through their self-service account.   1. Log into your self-service account by going to https://employdrive.myisolved.com/cloudservice. 2. Navigate to the expenses tile and select “My Expenses”. 3. Once in the Expenses module select “+ Details” to go to the expense submission s

730 Views 1 min

Assigning a SOC code

Published December 15th, 2022 by Jack Hauck

This guide will assist in meeting tax filing requirements for states that mandate a SOC code be reported with each employee. The below link will assist in selecting the correct classification for your employees: Bureau of Labor - SOC codes Once a code has been determined you can add this information to the employee's profile using the steps below: 1

1010 Views 1 min

Updating Accrual Plan Balances

Published November 11th, 2021 by Jack Hauck

The purpose of this document is to show a client user how to change an employee's accrued hours for any tracked plan in isolved. Updated balances will still be subject to all pre-defined plan limits in place. 1. Navigate to Employee Management > Employee Benefits > Accruals >  Accrual History Updates 2. Select the accrual plan you wish to u

2597 Views 1 min

Approving an Expense - Manager/Supervisor

Published November 16th, 2023 by Jack Hauck

This article will instruct managers and supervisors how to review and approve expenses submitted by their direct reports. 1.Log into your self-service account by going to  https://employdrive.myisolved.com/cloudservice .     2. Navigate to the Expenses tile and select “Tasks”.     3. Click "View"  to expand the transaction and show the details of th

582 Views 1 min

Paying A Deceased Employee (Beneficiary/Estate)

Published March 19th, 2024 by Jack Hauck

Purpose Guidance to pay final wages to the beneficiary or estate of a deceased employee. Wages When handling a deceased employee's wages, following the procedures used for terminating an employee may be helpful. Note that laws regarding this issue vary by state. The isolved University includes the  Vertex Guide  for Federal and State Withholding for

605 Views 1 min

Adaptive Employee Experience: Reviewing Time Off as Manager/Supervisor

Published April 4th, 2022 by Jack Hauck

The purpose of this article is to provide a step by step process for managers and supervisors to approve or deny the time off requests made by their direct reports. As a best practice recommendation, all time off requests should be approved or denied prior to processing a payroll. 1. Log in to https://employdrive.myisolved.com/cloudservice/ 2. Use t

1112 Views 1 min
Load More

Copyright Employdrive, Inc. - All Rights Reserved

Knowledge Base Software by Helpjuice

Definition by Author

0
0
Expand