Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
jhauck@employdrive.com
Article
Last Month
The purpose of this document is to show a client user how to change an employee's accrued hours for any tracked plan in isolved. Updated balances will still be subject to all pre-defined plan limits in place. 1. Navigate to Employee Management > Employee Benefits > Accruals > Accrual History Updates 2. Select the accrual plan you wish to u
The purpose of this article is to outline how employees may request time off in isolved. This process only applies if your organization uses Absence Policies in isolved. 1. Navigate to the Employee Self-Service > Employee Calendar 2. Select the Request Time Off button 3. Complete the required fields signaled by the * 4.Select Save Saving the t
The purpose of this article is to provide a step by step process for managers and supervisors to approve or deny the time off requests made by their direct reports. As a best practice recommendation, all time off requests should be approved or denied prior to processing a payroll. 1. Log in to https://employdrive.myisolved.com/cloudservice/ 2. Use t
The purpose of this article is to walk through the Employee Self Service Activation process. 1. You will receive an activation email sent from employdrive@myisolved.com with a one time activation link. If you already have a webpage open to isolved close the page before clicking the activation link. The activation link should only be used for the on
rThe purpose of this article is to explain how to create a shortcut icon on your mobile device for the isolved Adaptive Experience. You will not need to download a mobile application from the Apple or Android store. At the bottom of this article, there is a video displaying steps 1 through 4. 1. Navigate to your isolved login page on your mobile
1. In the event an employee's SSN was entered incorrectly you will need to navigate to the Employee Management > Employee Maintenance > General screen in iSolved. 2. Select "SSN" from the drop down list in ID Type field (1). 3.Once a type is selected the Update SSN field will unlock. Enter new value in this field (2). 4.Click Save (3) for chan